FAQ's
Frequently Asked Questions
If the blood sample is hemolysed, clotted, quantity is not sufficient or if standard protocols are not followed such as in case of urine sample collection, semen analysis etc.
Hemolysis is the breakage of RBC’s membrane, causing release of the hemoglobin and other internal components into the surrounding fluid.
- Visually pink to red tinge in serum or plasma.
- May compromise the laboratory’s test result.
Ideally, once blood is collected, you should apply constant pressure at the site for five minutes without folding your arm. Hematoma is localized collection of blood around the puncture site. It occurs if there is a counter puncture or oozing of blood. Apply ice pack locally to decrease collection of blood and Thrombophobe ointment (Don’t rub, just apply it with cotton gently) subsequently.
There will be no charge if an appointment has to be cancelled/reschedule. Unless the phlebotomist is able to obtain blood flow, there will be no charge.
You can contact our representative at +91 9897099451/+919897099801, Our team will schedule an appointment for blood collection. Normally Phlebotomy services are provided all days in a week, 7:30 a.m. to 6 p.m.
The phlebotomist's primary role is to collect blood from patients ensuring the most accurate and reliable test results possible. The phlebotomist is cross-trained in venipuncture, capillary collection, and patient care (among other related areas).
Phlebotomists are important members of the health care team. They are representatives of the laboratory and the health care center, are in direct contact with the patient, and perform tasks that are critical to the patient's diagnosis and care.
We believe in giving accurate results within shortest of the time frame, therefore our reports are sent automatically on your registered e-mail after Authorization. Adding to this in case needed, we can send the copy of your report through our call center to your registered mail id.In case you need hard copy of the report you can collect that from Central Lab.
We would suggest that you should inform about the test while booking Home Collection, though you can add or change the tests during the visit too. However there might be certain tests for which Home Collection of sample is not possible as sample has to be given at lab in supervision of specialist or doctor.
Home collection charges not applicable within 10 km for more detail kindly call us at +91 9897099451/+919897099801.
You can provide feedback to us with any of the below mentioned options -
1) Reach out to our representative - +91 9897099451/+919897099801
2) Central Labis equipped with suggestion box and Forms. You can visit and fillthe feedback form and drop in the Suggestion box.
3) Our website also has a dedicated link for your valuable Feedback form
4) You can even drop us an email with your detailed feedback at our email id centrallab@subharti.org